Hacked website? I can help.
Guaranteed malware removal, or your money back. Get your website cleaned and back online fast.
Fix My WebsiteEmergency help — how it works
Connect & Scan
Connect your website so I can perform an in-depth malware and vulnerability scan. I'll guide you through configuring access. Most scans begin within minutes.
Malware Removed
Your website clean begins immediately. I manually check for and remove all threats, patch vulnerability weaknesses, and close backdoors. Most sites are repaired within 4 to 6 hours.
Report & Monitor
Once malware has been removed, download a detailed report of what was repaired. Get ongoing security scanning included to keep you safeguarded against future threats.
Easy emergency malware removal
SecureChap's hacked website service takes the panic out of malware attacks. No waiting, no fuss — so you don't lose sales or customers from being offline. Repair your website, for less.
Guaranteed
Malware removed, or your money back.
Direct Access
You work with me directly. No ticket queues, no handoffs.
Deep Clean
I manually check for and remove all threats.
Blacklist Removal
Ensuring no search engine flags your site as dangerous.
Get malware removed fast with expert help
Small businesses can't afford a hacked website — causing loss of revenue, loss of trust from downtime, and search engine blacklists flagging your platform as unsafe. Get guaranteed malware removal to minimise downtime.
Emergency Fix
Automated scanning tools start identifying malware within minutes. I then manually remove every threat for a comprehensive repair. Big or small, your website gets my full attention for minimum downtime.
Peace of Mind
Your site is scrubbed of malware, SEO spam, SSL issues, SQLi, XSS, and application vulnerabilities such as malicious plugins. Backdoors allowing unauthorised access are patched. Your website is also removed from search engine blacklists that flag it as dangerous.
Failsafe Protection
After the fix, get a detailed report explaining the repairs. This emergency service includes ongoing website security threat scanning. Ongoing protection is also available for continuous malware fixes, vulnerability patching, and real-time monitoring.
The fast solution for a hacked website
Guaranteed malware removal, or your money back. Includes ongoing website threat monitoring. No hidden fees.
Fix My WebsiteHow do I know if my website has been hacked?
The code that creates your website can have weak areas which act as doorways for hackers to inject malware — anything causing harm or unauthorised access to your website. Once your site has been hacked, it can cause poor performance, downtime, search engine blacklisting, and loss of customer trust.
It used to be that mainly large organisations were targeted, but today even small sites are fair game because hackers broadly scan for any site with vulnerabilities. Whether it's a WordPress website, a custom-built platform, or any other CMS, no site is immune.
These are the main signs of a hacked website:
- Browser warnings — your website browser starts showing security warning screens to visitors
- Google Search Console alerts — Google sends you a notification that your website has been compromised or flagged
- Slow loading times — your website takes twice as long to load, indicating malware consuming server resources
- Customer complaints — visitors report suspicious behaviour, pop-ups, or redirects on your site
- Hosting provider suspension — your host takes your site offline after detecting malicious activity
- Emails marked as spam — your legitimate emails are being filtered because hackers are sending spam through your website
- Unwanted ads or redirects — a Cross-Site Scripting (XSS) attack where hackers earn money through ads on your site or redirect visitors elsewhere
What should I do if my website is hacked?
If you suspect your website has been compromised, these are the recommended steps:
- Get a fast repair — downtime is the last thing a small business wants, and you may already have been blacklisted by browsers. Contact a specialist immediately to scrub malware and remove blacklist flags
- Get ongoing protection — experts recommend continuous website security monitoring to prevent future attacks, with instant malicious content removal and ongoing vulnerability patching
- Check for viruses — run a scan using antivirus software on any devices that access your website admin panel. Ensure you have a functioning firewall
- Change all passwords — immediately change every password in your website database, from email to FTP server credentials. Consider notifying customers to change their passwords too
- Update your CMS — update your content management system, plugins, and themes to the latest versions. Outdated software is one of the most common ways hackers gain access
Frequently Asked Questions
How fast will my website be repaired?
I'll respond within 1 hour. Once I have access to your site, the malware scan begins in minutes. Most sites are completely cleaned within 4 to 6 hours. Unusually large sites with extensive malware damage may take up to 30 hours.
Will my website work normally after the clean?
In the best case scenario, your website will be restored to full functionality after a clean. However, in some cases — such as a malicious plugin, compromised theme, or certain attacks that damage databases — the website may be in a partially-functional state even though the malware infection has been removed. In such cases, you may need a developer to fully restore the site.
What's the refund policy?
I issue a full refund if your website doesn't get a complete repair of malware, SEO spam, backdoors, and blacklist warnings. If the site is confirmed clean after repair, you're covered for up to 7 days for any reinfection at no additional cost.
Does this cover subdomains?
Yes. The service covers your primary domain and any legitimate subdomains (e.g. shop.yourdomain.com, blog.yourdomain.com). Entirely separate addon domains require a separate repair.
Are there any hidden charges?
No. The one-time payment covers everything, including help getting your site unsuspended with your hosting provider if that has occurred.
What types of malware do you remove?
I remove all types of website malware including backdoors, SEO spam injections, phishing pages, cryptominers, redirect scripts, malicious JavaScript, defacements, and database compromises. I also patch the vulnerabilities that allowed the infection.
Why SecureChap
Privacy and Security First
Your website security and privacy comes first. I handle your site credentials with care and will always support the rights of individuals and businesses online.
Built for Small Business
Enterprise-grade security at prices that won't break your budget. I only offer services that genuinely protect your business and improve your online security posture.
One Expert, Start to Finish
You deal with me personally from first contact to final report. No ticket queues, no chatbots, no being passed between departments.
Serving Businesses Worldwide
Whether you're based in Australia, the United Kingdom, the United States, or South Africa, I deliver the same fast, professional service with timezone-friendly support.